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Agile Development Authors: Jason Bloomberg, Flint Brenton, Elizabeth White, PagerDuty Blog, Liz McMillan

Related Topics: Agile Software Development, Continuous Integration, DevOps Journal

Blog Post

Continuous Everyone | @DevOpsSummit #CloudNative #Serverless #DevOps #ContinuousDelivery

Engaging people across the deployment pipeline

We have Continuous Integration and we have Continuous Deployment, but what's continuous across all of what we do is people. Even when tasks are automated, someone wrote the automation. So, Jayne Groll evangelizes about Continuous Everyone.

Jayne is the CEO of the DevOps Institute and the author of Agile Service Management Guide. She talked about Continuous Everyone at the 2016 All Day DevOps conference. She describes it as "about people, culture, and collaboration mapped into your value streams."

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We all hear about the importance of people, culture, and collaboration, but how well are they integrated into our organizations and processes? Is it in everything we do? Is it inherently continuous?

It all starts with culture. The Business Dictionary defines culture as "The values and behaviors that contribute to the unique social and psychological environment of an organization." As Jayne points out, culture influences how people think, feel, interact, and behave at work.

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We all have a vision of a euphoric culture. For most, that doesn't reflect the reality of the current culture, which is generally Games of Thrones. Everyone wants to sit on the Iron Throne: ITIL/ITSM; DevOps; Security; Lean; Agile; Automation; and, CI/CD. Traditionally, each of these functions has operated in isolation, convinced they are the most important cog in the machine. Now, DevOps has forced us to talk for the first time in 40 years.

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Once we acknowledge a problem, there are only 11 more steps. So, next, improving culture begins with addressing the root cause of cultural fails:

  • Language barriers (industry language)
  • Tribal knowledge
  • Poor communication
  • Thick silos
  • Disparate processes
  • Incompatible automation
  • Inadequate collaboration

These cultural fails - both the cause and a symptom of thick organizational silos - must be broken down because they cage people's creativity, and creativity is something you can't automate.

Now, people typically participate in the Continuous People Pipeline like this: Develop → Commit → Build → Test → Deploy and APIs built in between. Jayne advocates that we need to focus on Application People Interfaces between engineers and testers and ops teams. We need to let computers do the boring, repetitive tasks and let people solve problems and focus on high value activities.

Since not everything can be automated, Continuous Engagement is critical. While some advocated for NoOps (everything is automated), we should focus on NewOps to capture the talent and expertise in operations we need to leverage for tasks only people can do, such as:

  • Provide input and feedback
  • Design pipelines
  • Configure automation and APIs
  • Review test and other output
  • Design metrics
  • Facilitate feedback loops
  • Interface with the customer
  • Solve problems
  • Exchange ideas
  • Be innovative

The bottom line is that this could be the beginning of a beautiful friendship. We need to reinvigorate the lost art of the dialogue. Actually talk to each other.

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This begins with trust. Every aspect of the Continuous People Pipeline is filled with expertise, integrity, and people that want to learn. There is a trust. You have to trust each other's strengths and take the opportunity to engage on a continuous basis.

It is only together that we can continuously improve.

You can watch Jayne's entire talk online here. If you missed any of the other 30-minute long presentations from All Day DevOps, they are easy to find and available free-of-charge here.

Finally, be sure to register you and the rest of your team for the 2017 All Day DevOps conference here.  This year's event will offer 96 practitioner-led sessions (no vendor pitches allowed).  It's all free and online on October 24th.

Download Show Prospectus ▸ Here

DevOps at Cloud Expo taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world.

Must Watch Video: Recap of @DevOpsSummit New York Javits Center

The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.

Nutanix DevOps Booth at @DevOpsSummit New York Javits Center

DevOps at Cloud Expo will expand the DevOps community, enable a wide sharing of knowledge, and educate delegates and technology providers alike. Recent research has shown that DevOps dramatically reduces development time, the amount of enterprise IT professionals put out fires, and support time generally. Time spent on infrastructure development is significantly increased, and DevOps practitioners report more software releases and higher quality. Sponsors of DevOps at Cloud Expo will benefit from unmatched branding, profile building and lead generation opportunities through:

  • Featured on-site presentation and ongoing on-demand webcast exposure to a captive audience of industry decision-makers.
  • Showcase exhibition during our new extended dedicated expo hours
  • Breakout Session Priority scheduling for Sponsors that have been guaranteed a 35 minute technical session
  • Online advertising in SYS-CON's i-Technology Publications
  • Capitalize on our Comprehensive Marketing efforts leading up to the show with print mailings, e-newsletters and extensive online media coverage.
  • Unprecedented PR Coverage: Editorial Coverage on DevOps Journal
  • Tweetup to over 75,000 plus followers
  • Press releases sent on major wire services to over 500 industry analysts.

For more information on sponsorship, exhibit, and keynote opportunities, contact Carmen Gonzalez by email at events (at) sys-con.com, or by phone 201 802-3021.

Most Popular Video: Sheng Liang's Containers Talk

@DevOpsSummit at Cloud Expo taking place October 31 - November 2, 2017, Santa Clara Convention Center, CA, and is co-located with the 21st International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world.

@DevOpsSummit 2017 Silicon Valley
(October 31 - November 2, 2017, Santa Clara Convention Center, CA)

@DevOpsSummit 2018 New York 
(June 12-14, 2018, Javits Center, Manhattan)

With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo, October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.

Track 1. Enterprise Cloud | Cloud-Native
Track 2.
Big Data | Analytics
Track 3. Internet of Things | IIoT | Smart Cities

Track 4. DevOps | Digital Transformation (DX)

Track 5. APIs | Cloud Security | Mobility

Track 6.
AI | ML | DL | Cognitive
Track 7.
Containers | Microservices | Serverless
Track 8. FinTech | InsurTech | Token Economy

Speaking Opportunities

The upcoming 21st International @CloudExpo@ThingsExpo, October 31 - November 2, 2017, Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY announces that its Call For Papers for speaking opportunities is open. Themes and topics to be discussed include:

  • Agile
  • API management
  • APM
  • Application delivery
  • Cloud development
  • Configuration automation
  • Containers
  • Continuous delivery
  • Continuous integration
  • Continuous testing
  • DevOps anti-patterns
  • DevOps for legacy systems
  • DevOps skills and training
  • DevOps system architecture
  • Docker
  • Enterprise DevOps
  • Identity and access
  • IT orchestration
  • Kubernetes
  • Load testing
  • Microservices
  • Mobile DevOps
  • Monitoring
  • Network automation
  • Quality assurance
  • Release automation
  • Serverless
  • Scrum
  • Service virtualization
  • Teaming
  • Test automation
  • WebOps, CloudOps, ChatOps, NoOps

Submit your speaking proposal today! ▸ Here

Cloud Expo | @ThingsExpo 2017 Silicon Valley
(October 31 - November 2, 2017, Santa Clara Convention Center, CA)

Cloud Expo | @ThingsExpo 2018 New York 
(June 12-14, 2018, Javits Center, Manhattan)

Download Show Prospectus ▸ Here

Every Global 2000 enterprise in the world is now integrating cloud computing in some form into its IT development and operations. Midsize and small businesses are also migrating to the cloud in increasing numbers.  

Companies are each developing their unique mix of cloud technologies and services, forming multi-cloud and hybrid cloud architectures and deployments across all major industries. Cloud-driven thinking has become the norm in financial services, manufacturing, telco, healthcare, transportation, energy, media, entertainment, retail and other consumer industries, and the public sector.

Cloud Expo is the single show where technology buyers and vendors can meet to experience and discus cloud computing and all that it entails. Sponsors of Cloud Expo will benefit from unmatched branding, profile building and lead generation opportunities through:

  • Featured on-site presentation and ongoing on-demand webcast exposure to a captive audience of industry decision-makers.
  • Showcase exhibition during our new extended dedicated expo hours
  • Breakout Session Priority scheduling for Sponsors that have been guaranteed a 35-minute technical session
  • Online advertising in SYS-CON's i-Technology Publications
  • Capitalize on our Comprehensive Marketing efforts leading up to the show with print mailings, e-newsletters and extensive online media coverage.
  • Unprecedented PR Coverage: Editorial Coverage on Cloud Computing Journal.
  • Tweetup to over 75,000 plus followers
  • Press releases sent on major wire services to over 500 industry analysts.

For more information on sponsorship, exhibit, and keynote opportunities, contact Carmen Gonzalez by email at events (at) sys-con.com, or by phone 201 802-3021.

The World's Largest "Cloud Digital Transformation" Event

@CloudExpo | @ThingsExpo 2017 Silicon Valley
(Oct. 31 - Nov. 2, 2017, Santa Clara Convention Center, CA)

@CloudExpo | @ThingsExpo 2018 New York 
(June 12-14, 2018, Javits Center, Manhattan)

Full Conference Registration Gold Pass and Exhibit Hall ▸ Here

Register For @CloudExpo ▸ Here via EventBrite

Register For @ThingsExpo ▸ Here via EventBrite

Register For @DevOpsSummit ▸ Here via EventBrite

Sponsorship Opportunities

Sponsors of Cloud Expo | @ThingsExpo will benefit from unmatched branding, profile building and lead generation opportunities through:

  • Featured on-site presentation and ongoing on-demand webcast exposure to a captive audience of industry decision-makers
  • Showcase exhibition during our new extended dedicated expo hours
  • Breakout Session Priority scheduling for Sponsors that have been guaranteed a 35 minute technical session
  • Online targeted advertising in SYS-CON's i-Technology Publications
  • Capitalize on our Comprehensive Marketing efforts leading up to the show with print mailings, e-newsletters and extensive online media coverage
  • Unprecedented Marketing Coverage: Editorial Coverage on ITweetup to over 100,000 plus followers, press releases sent on major wire services to over 500 industry analysts

For more information on sponsorship, exhibit, and keynote opportunities, contact Carmen Gonzalez (@GonzalezCarmen) today by email at events (at) sys-con.com, or by phone 201 802-3021.

Secrets of Sponsors and Exhibitors ▸ Here
Secrets of Cloud Expo Speakers ▸ Here

All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.

With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo@ThingsExpo, October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-4, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.

Delegates to Cloud Expo | @ThingsExpo will be able to attend 8 simultaneous, information-packed education tracks.

There are over 120 breakout sessions in all, with Keynotes, General Sessions, and Power Panels adding to three days of incredibly rich presentations and content.

Join Cloud Expo | @ThingsExpo conference chair Roger Strukhoff (@IoT2040), October 31 - November 2, 2017, Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, for three days of intense Enterprise Cloud and 'Digital Transformation' discussion and focus, including Big Data's indispensable role in IoT, Smart Grids and (IIoT) Industrial Internet of Things, Wearables and Consumer IoT, as well as (new) Digital Transformation in Vertical Markets.

Financial Technology - or FinTech - Is Now Part of the @CloudExpo Program!

Accordingly, attendees at the upcoming 21st Cloud Expo | @ThingsExpo October 31 - November 2, 2017, Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, will find fresh new content in a new track called FinTech, which will incorporate machine learning, artificial intelligence, deep learning, and blockchain into one track.

Financial enterprises in New York City, London, Singapore, and other world financial capitals are embracing a new generation of smart, automated FinTech that eliminates many cumbersome, slow, and expensive intermediate processes from their businesses.

FinTech brings efficiency as well as the ability to deliver new services and a much improved customer experience throughout the global financial services industry. FinTech is a natural fit with cloud computing, as new services are quickly developed, deployed, and scaled on public, private, and hybrid clouds.

More than US$20 billion in venture capital is being invested in FinTech this year. @CloudExpo is pleased to bring you the latest FinTech developments as an integral part of our program, starting at the 21st International Cloud Expo October 31 - November 2, 2017 in Silicon Valley, and June 12-14, 2018, in New York City.

@CloudExpo is accepting submissions for this new track, so please visit www.CloudComputingExpo.com for the latest information.

About SYS-CON Media & Events

SYS-CON Media (www.sys-con.com) has since 1994 been connecting technology companies and customers through a comprehensive content stream - featuring over forty focused subject areas, from Cloud Computing to Web Security - interwoven with market-leading full-scale conferences produced by SYS-CON Events. The company's internationally recognized brands include among others Cloud Expo® (@CloudExpo), Big Data Expo® (@BigDataExpo), DevOps Summit (@DevOpsSummit), @ThingsExpo® (@ThingsExpo), Containers Expo (@ContainersExpo) and Microservices Expo (@MicroservicesE).

Cloud Expo®, Big Data Expo® and @ThingsExpo® are registered trademarks of Cloud Expo, Inc., a SYS-CON Events company.

More Stories By Derek Weeks

In 2015, Derek Weeks led the largest and most comprehensive analysis of software supply chain practices to date across 160,000 development organizations. He is a huge advocate of applying proven supply chain management principles into DevOps practices to improve efficiencies, reduce costs, and sustain long-lasting competitive advantages.

As a 20+ year veteran of the software industry, he has advised leading businesses on IT performance improvement practices covering continuous delivery, business process management, systems and network operations, service management, capacity planning and storage management. As the VP and DevOps Advocate for Sonatype, he is passionate about changing the way people think about software supply chains and improving public safety through improved software integrity. Follow him here @weekstweets, find me here www.linkedin.com/in/derekeweeks, and read me here http://blog.sonatype.com/author/weeks/.